All orders are shipped via USPS priority mail.
Retail orders are shipped from Mountain View, California within 1–2 business days of order being placed. Distribution from Massillon, Ohio is available.
Customer service is our highest priority. If for any reason you are unsatisfied with your product, please contact us so that we can resolve the issue for you.
If your item is lost or damaged during transit, the purchase price will be refunded to you or you can choose a replacement item of same value. Photo's will be requested before a replacement item can be sent.
Contact us at firstname.lastname@example.org.